Privacy Policy

Because of a new data privacy law that is being introduced in the EU on 25 May 2018, I’ll be sharing some more information with you about how I collect and use your personal information. Nothing will change on how you use or shop online with decorella. I will just provide you with more power and control over your personal data.

General Data Protection Regulation (GDPR)

To help break this down and make it easier for you to understand what w do, We’ve updated our Privacy Policy to explain details about:

Your rights relating to the information we hold about you.
We want to give more power and control back to you over your data. You now can request a download, edit or deletion of your personal information. You can do this by contacting us [email protected]
How we keep your personal information safe .
The types of personal information we collect and use to offer the services we promise to you and the legal basis we rely on, to use this information .
Full transparency on the information that’s submitted by you or collected by us and the reasons why this information is needed to:

Provide you with the best possible recommendations for jewellery supplies and associated products in the most efficient way.

Be able to deliver your products when you purchase them through the website online.
Understand which parts of our product you enjoy the most and to continuously improve our service to you.
We will never sell your data and we will always allow you to have control over it.

What personal information do we collect?

We collect personal information about you when you register an account at www.decorella.co.uk, subscribe to our newsletter, place an order, interact with us email, comment on blog posts or articles featured on our website, leave product reviews, enter competitions or special promotions or participate in customer surveys. By registering, subscribing or using our services you consent to the use of your personal information in line with this privacy policy.

We may collect the following information:
Your name, email address, phone and mobile phone numbers, home address, shipping and payment card billing address, IP address, shopping history, date of birth and any other information you may give us.

Cookies.

We collect information about your use of our online services using cookies. Cookies are very small text files that are stored on your computer or other device when you first visit our site. When you visit our site again in the future these files help us remember who you are and personalise your browsing experience with us. Most websites use cookies.

For more information about how we use cookies, please read our cookie policy.

What we do with the information we gather?

There are a few reasons that we require this information. We will use it to provide the products or services that you have asked for and to provide you with a personalised shopping experience. For customer care purposes to allow us to answer your enquiries and any future communications with you. For internal record keeping and accounting requirements.

We will never store your payment details, whether they be debit or credit card details of Paypal account login information.

Protecting your personal information

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We use a Secure Socket Layer (SSL) encryption on our site which encrypts your information, preventing it from unauthorised use.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Marketing Communications

We offer the chance to receive updates, news, early access to Sales, new collection and product launches, events and more via our email mailing list. We will only send you these communications if you proactively consent by opting-in to receive them. If you wish to unsubscribe from these messages, you can do so at any time via any newsletter that you have received from us or by emailing us directly [email protected]

Controlling your personal information

You have the right to see the information we hold about you. If you would like a copy of your personal information, please contact us at [email protected]

You also have the right to review and update your personal details. You can do so by logging into the ‘My Account’ section of the site and updating your information.

If you need to remove or change saved credit/debit card details, then please contact me and I will be able to help with your request.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Cookie Policy

There are a number of different types of cookie that we use on our site.

Website functionality cookies are used to provide the online services required for our site to function and are essential for us to be able to do so. These enable features such as the shopping cart, wish list and account functionality.

Website analytics cookies are used to track how customers use and interact with our website. These include counting the number of visitors to our website. This helps us improve the experience for customers.

By using our site, you agree to us placing these sorts of cookies on your computer or device and accessing them when you visit the site again in the future. You can delete any cookies that are stored on your device by following the instructions in the relevant help section of your chosen browser. Please be aware that by removing these cookies it may impact your browsing experience when using the site.